SPAMfighter FAQ - Support
|
Get Help in our FAQ!
There is an 80% chance that the answer to your question can be found in our FAQ below. |
Step 1 - SPAMfighter - VIRUSfighter - SPYWAREfighter - Sales - FRONTIERfighter - SLOW-PCfighter - SPAMfighter for Lotus Notes - SPAMfighter Mail Gateway - SPAMfighter Hosted - SEM - Server
Installation
+
How do I get SPAMfighter PRO back after uninstalling?
+It says "Custom Action Error" when I update. Why?
+I get an error saying; "Address Book Import failed!" when trying to install SPAMfighter. What do I do?
+It shows "Error 1321" Why?
+It shows "Error 1935" why?
+I can't download SPAMfighter from your website?
+I get an error containing helper.dll, what do I do?
+How do I install SPAMfighter?
+How do I uninstall SPAMfighter?
+I can't see the text in the menu?
+When I do the test of my firewall it fails, what do I do?
+
I get the error Mvbvm.dll,. What do I do?
+I get the error "1624" "This installation package could not be opened". Why?
+I get the error "WaitForSingleObject Failed". What do I do?
+What do I do if I have more than one account on my computer?
+How do I know that SPAMfighter works?
+Can I open a file that is blocked?
+Does SPAMfighter protect my computer against viruses and spyware?
+I have uninstalled SPAMfighter but the icons are still visible?
+
+
+
+
+
+
+
+
+
+
It sounds like SPAMfighter cannot communicate with the SPAMfighter server. Please download the following program by clicking here
Once you have received the program, double click on the icon to start it. When the program is running please note if it states "OK" or "Failed". After receiving either of these messages, you can close the program by clicking on the "X" in the upper right corner.
If you received the message "Ok", everything should work fine again.
If you received the message "failed", you're properly behind a firewall which does not allow SPAMfighter to communicate with the SPAMfighter server.
You need to make these changes to your firewall in order for it to allow communication with our server:
TCP Settings
Direction: Outbound
Local Port: All
Remote Port: Fixed (2409)
UDP Settings
Direction: Outbound & Inbound
Local Port: All
Remote Port: Fixed (2409)
For more information, you can also take a look on our firewall guide here
A working connection to the internet is needed off course
+
+
+
+
+
+
+
Login, password etc.
+
How do I activate SPAMfighter?
+I forgot my password. How do I get a new one?
+How do I unsubscribe from e-mails sent by SPAMfighter?
+How do I use an e-mail address SPAMfighter says already exists?
+How do I change my e-mail address?
+Why is there only room for 100 Blacklisted/Whitelisted addresses?
+Why do I have a SPAMfighter footer in all my outgoing emails?
+Why do I have a text field/commercial in my Outlook/Express toolbar?
+It tells me that my key is used. Do I need a new one?
+How do I get SPAMfighter PRO back, after I uninstalled it?
+
+
+
+
+
+
+
+
+
Update
+
After the latest update, my SPAMfighter has disappeared?
+It says "setup launcher error" after I updated. Why?
+It says "Wait For Single Object Failed - Unable to wait for process"
+It says "Custom Action Error" when I update. Why?
+I get the error "1624" "This installation package could not be opened". Why?
+
+
+
+
Outlook Express
+
Where is my SPAMfighter folder located?
+I use Panda and I get an error in Outlook Express after installing SPAMfighter?
+The SPAMfighter icons stay grey and inactive, why?
+It says "SPAMfighter can't reach the login server" even though I am connected to the internet?
+SPAMfighter does not filter in every mail folder.
+SPAMfighter does not filter my mail when I start Outlook Express. Why?
+Why do I get more and more spam?
+My e-mails are moved to deleted items, why?
+Why can’t I open attached files?
+I can not open the links in mails I receive why?
+Where did all my e-mails go after installing SPAMfighter?
+Why will SPAMfighter not filter my mails when I am using one of the supported mail clients?
+How do I use SPAMfighter with Gmail in Outlook Express?
+How do I use SPAMfighter with Yahoo mail in Outlook Express
+How do I use SPAMfighter with AOL mail in Outlook Express?
+How do I use SPAMfighter with hotmail in Outlook Express?
+Outlook Express; Error Number: 0x800C0131
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
Outlook
+
My SPAMfigher toolbar is disapered. How do I get it back?
+My SPAMfighter folder is deleted. How do I get it back?
+How do I prevent the "New mail icon" to appear when spam is sent to me?
+How do I update Outlook?
+How do I deactivate Outlooks "Junk E-mail" filter?
+How do I delete spam mails from "Unread mail"?
+Where is my SPAMfighter folder located?
+How do I move the "SPAMfighter folder" to another folder?
+I have uninstalled SPAMfighter but I get an sfoltool.dll error when i open my Outlook?
+I get a warning "Another program is trying to access my address book" Why?
+I get the error HHCTRL.OCX, What do I do?
+Why do I get more spam after SPAMfighter is installed?
+Why do I still get some spam mails?
+My attachments are changed to Winmail.dat, why?
+I have uninstalled SPAMfighter but the icons are still visible?
+Why is SPAMfighter deleting my E-mail?
+Why will SPAMfighter not filter my mails when I am using one of the supported mail clients?
+
+How do I use SPAMfighter with Yahoo mail in Outlook.
+How do I use SPAMfighter with AOL mail in Outlook.
+How do I use SPAMfighter with hotmail in Outlook.
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
How do I use SPAMfighter with Gmail in Outlook?
+
+
+
Thunderbird
+
How do I unsubscribe from e-mails sent by SPAMfighter?
+How do I change my e-mail address?
+Why is there only room for 100 Blacklisted/Whitelisted addresses?
+Why do I have a SPAMfighter footer in all my outgoing emails?
+How do I install SPAMfighter for Thunderbird?
+How do I uninstall SPAMfighter?
+I forgot my password. How do I get a new one?
+How do I get SPAMfighter PRO back to my Thunderbird, after I uninstalled it?
+Why do I have a text field/commercial in my Thunderbird toolbar?
+
+
+
+
+
+
+
+
Sales
|
Glossary
Technical terms can be tricky to understand. Look in our Glossary for definitions to some terms used on our website, and in the computer world. |
|
|
Support
Can't find your answer in the FAQ? Answer a few questions here, and one of our knowledgeable supporters will get back to you with a solution. |
