FAQ for SPAMfighter Pro Subscription and Payment

Index:
* Is SPAMfighter really free?
* Nothing happens when I try to buy SPAMfighter?
* What does SPAMfighter cost?
* What is the difference between SPAMfighter and SPAMfighter Pro?
* Why should I buy SPAMfighter Pro, when SPAMfighter Standard is free?
* I have reinstalled my Windows/I got a new Hard-disk/I need to reinstall SPAMfighter?
* Do you have a safe way to let me pay?
* Which currencies do you accept?
* I can't buy SPAMfighter because my "basket" remains empty, why?
* Do I have to pay more if I have more than one email address on my machine?
* How can I buy SPAMfighter Pro?
* Can I wire you the money?
* Why can I only find one version of SPAMfighter to download?
* I have reinstalled my PC, how do I get SPAMfighter Pro back?
* I want to buy several SPAMfighter Pro licenses, can I get a good discount?
* Do I get a receipt for my purchase?
* When will my purchase be activated?
* I purchased SPAMfighter Pro, should I download a new version?
* Who are you SPAMfighters anyway?
* How do I Know if I can trust you SPAMfighters?
* Where are you located? 
* I purchased SPAMfighter Pro, but I still have the commercial in Outlook/Express, why is that?
* I want to move my SPAMfighter Pro license to another machine, is that possible?
* How can I see what email address I used when I installed SPAMfighter?
* SPAMfighter is such a great product, can I be a reseller?
* I love SPAMfighter, but I can't afford to buy the Pro version, can I make a donation?
* How do I get support fast?

Is SPAMfighter really free?
SPAMfighter Standard is 100 % free for non-commercial use.
When you first install SPAMfighter, you get SPAMfighter Pro free of charge for 30 days.
After 30 days, non-commercial users automatically convert to the free SPAMfighter Standard, and users in commercial/educational/governmental environments must buy SPAMfighter Pro or uninstall.
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Nothing happens when I try to Buy SPAMfighter?
It sounds like you have deactivated cookies. Please take a look here.
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What does SPAMfighter cost?
SPAMfighter Standard is 100% free for non-commercial use in your home.
If you want to use SPAMfighter in a commercial/educational/governmental environment, you must use SPAMfighter Pro. SPAMfighter Pro costs US$29.00  (You can pay in 15 different currencies). This is an annual fee, and there are no automatic charge to your credit card! You can also get a discount on higher volume purchases.
After downloading, you can buy SPAMfighter Pro here.
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What is the difference between SPAMfighter Standard and SPAMfighter Pro?
SPAMfighter Standard is free to use if you are a non-commercial user. If you want to use SPAMfighter in a commercial/educational/governmental environment, you must use SPAMfighter Pro.
SPAMfighter Standard will insert a footer/signature in all your outgoing emails with a message that your mail is protected by SPAMfighter. In your Outlook interface there will also be a small, discreet text message/commercial. With SPAMfighter Pro you will also have access to premium support, allowing for faster response times to your questions. Finally, only with SPAMfighter Pro you will be able to have more than 100 people in your Blacklist/Whitelist.
SPAMfighter PRO is suitable for use in a company, you can remove the footer, and the small text commercial is gone.
Buy SPAMfighter Pro here.
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Why should I buy SPAMfighter Pro, when SPAMfighter Standard is free?
SPAMfighter Standard is free for non-commercial use only! For use in a commercial/educational/governmental environment you must use SPAMfighter Pro.
If you are a non-commercial user, SPAMfighter Standard is a nice tool and can allow a lot of people. But if you want these benefits:

* Get Premium Support (typically same day response to support emails)
* Get rid of the SPAMfighter footer in your emails
* Get rid of the small commercial in your email client
* Have more than 100 people in your Blacklist/Whitelist

then SPAMfighter Pro is for you.
In addition to this, you are able to support the "War Against Spam" by making it possible for us to hire more programmers, to make SPAMfighter an even better tool.
Buy SPAMfighter Pro here.
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I have reinstalled my Windows / I got a new Hard-disk / I need to reinstall SPAMfighter?
Download the latest version of SPAMfighter here and install the software. When promoted, it is IMPORTANT you use the email and password you registered with the first time or we will not recognize you as a paying Pro users. If you cant remember your password, get it here.
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Do you have a safe way to let me pay?
Yes we do. You can pay by credit card  (Visa, MasterCard, American Express and more) and Paypal on our secure encrypted payment server. We use SSL, the same security used in home banking and other secure environments.
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Which currencies do you accept?
We accept the following currencies: USD, EURO, GBP, CAD, AUD, JPY, CHF, SEK, NOK, DKR, ISK, NZD, Rand and HKD
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I can't buy SPAMfighter because my "basket" remains empty, why?
If your computer doesn't allow cookies you can't buy SPAMfighter.
Please go to your browser
Select "Tools" -> "Internet options" -> "General" -> Temporary Internet Files - "Settings" -> Check for newer versions of stored page = "Automatically"
Choose "OK" Twice
Select "Tools" > "Internet option" > "Privacy" and select "Medium"
Restart your Internet Browser and you should be OK.
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Do I have to pay more if I have more than one email address on my machine?
No, certainly not, if you have one SPAMfighter Pro license on your machine, it will cover all your email addresses on that machine.
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How can I buy SPAMfighter Pro?
If you see no text message in the outlook bar and there is no footer/signature in your outgoing messages, then you are probably running the trial version.
All trials are SPAMfighter Pro. If you would like to buy the Pro version or you just want to upgrade immediately, please feel free to do it right here! 
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Can I wire you the money?
Yes you can, contact Henrik Sorensen and he will tell you how to do it.
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Why can I only find one version of SPAMfighter to download?
There is only one version to download because everybody gets SPAMfighter Pro for free the first month. After a one month trial, you choose whether you want to pay for the PRO version, or simply "downgrade" to the free Standard version. We will notify you, and if you don't want to pay, you will automatically receive the free version. Nice, simple, and fair.
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I have reinstalled my PC, how do I get SPAMfighter Pro back?
Download SPAMfighter from here and when you install it, use the email address and password you used when you first installed SPAMfighter. Now you are up and running again.
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I want to buy several SPAMfighter Pro licenses, can i get a good discount?
Ohhh yes you can :-)
There is a good discount if you buy more than 5 licenses. You can find more information on this page.
If you have any questions, please contact Henrik Sorensen.
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Do I get a receipt for my purchase?
Of course. You can either save the receipt shown on your computer or print out the email sent to you after your purchase.
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When will my purchase be activated?
You will get your SPAMfighter PRO license key right after you pay, and you can activate it immediately.
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I purchased SPAMfighter Pro, should I download a new version?
No don't do that. If you already have SPAMfighter installed, just use the product key as explained in the invoice and your standard version will automatically upgrade to the Pro version.
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Who are you SPAMfighters anyway?
SPAMfighter was started by four Danish guys, who started SPAMfighter and we have worked together for five years now. Two of us created the largest Danish Internet portal back in 1995, which we sold to Lycos Europe in 2000.
We are based in Copenhagen, Denmark's beautiful capital city and our "workforce" is spread as far as Canada, USA, Russia, and Denmark.
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How do I know I can trust you SPAMfighters?
Well first of all, we have been in the Internet business for 10 years now, and we are very well known in Scandinavia as honest people. On top of that, SPAMfighter is registered in Denmark, and as you might know, Danish laws are some of the strictest in the world. This is why you never see spam coming out of Denmark.
SPAMfighter is a viable business based in Denmark.
If you still feel concerned, why not try to Google us Martin Thorborg, (founder and head of Marketing/PR -SPAMfighter) and Henrik Sorensen, (founder and CEO - SPAMfighter)
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Where are you located?
We are based in Copenhagen, Denmark's beautiful capital city and our "workforce" is spread as far as Canada, USA, Russia, and Denmark.
Our address is:
SPAMfighter ApS
Nattergalevej 6, 2
DK-2400  Copenhagen NV
Denmark

Phone: +45 7022 1551 (Remember we are in the Central European Time Zone, CET, so please don't call at night :-))
Fax: +45 3323 0376
Info@SPAMfighter.com
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I purchased SPAMfighter Pro, but I still have the commercial in Outlook/Express, why?
You probably haven't used the product key we sent you. Look in the invoice you received and follow the easy guide.
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I want to move my SPAMfighter Pro license to another machine, is that possible?
Yes it is. Download SPAMfighter from here and when you install it, use the email address and password you used when you first installed SPAMfighter. Now you are up and running again.
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How can I see what email address I used when I installed SPAMfighter?
Run this program and click on "Make lists of dll's". a lot of information will be displayed, but a few lines down you will see: my@email.com where the my@email.com is your email address.
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SPAMfighter is such a great product, can I be a reseller?
Yes, you probably can.
If you have a website and want to set up an affiliate account with us, you can get started nice and easy, and earn a 30% commission of each sale you make. If you want to do that or just know more, please take a look here.

If you want to distribute SPAMfighter in retail packages or have a larger website, please contact Henrik Sorensen for more information.
For all sales related questions, please contact:
Henrik Sorensen
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I love SPAMfighter, but I can't afford to buy the Pro version, can I make a donation?
Yes you can and we can use every penny we can get.
If you have a Paypal account, you can donate any amount small or big to SPAMfighter here.
Thank you so much!
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How do I get support fast?
If you pay for SPAMfighter Pro you will have Premium Support. That means that we will try to answer your questions within a day.
To buy SPAMfighter Pro, please follow this link.
To get Support Help, send us an email here.