Spam filter objects to building erection

An errant e-mail filter caused Rochdale Council to ignore an objection to a planning application because it contained the word "erection". Ray Kennedy of Rochdale sent three e-mails outlining his objections to a neighbour's proposed house extension. However, the first two e-mails were automatically blocked by the council's security software, apparently because he described the planned work as an "erection". By the time Kennedy's third e-mail arrived, he was informed that permission had already been given for the extension. It appears that Kennedy's e-mails fell foul of the council's keyword-based e-mail filter, and the episode highlights the difficulty in tweaking filters to reduce the number of false positives without letting through too much junk.

ยป ZDNet.com.au - Graeme Wearden - 02-06-2006

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