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Schools lose bid to spam filter

A telecommunications executive claims a Cobb County School District spam filter cost the district the chance to save $250,000 a year in telephone service. After the filter blocked Mike Russell's response to a request for more information about his bid for services, Russell was disqualified from consideration because he seemingly failed to respond in time. The incident highlights the imperfect nature of spam filters--and serves as a lesson to vendors and school leaders not to rely solely on eMail for important communications. June 5, 2006—According to a telecommunications executive in Atlanta, Georgia's Cobb County School District missed a possible opportunity to save $250,000 a year in a telephone services deal, because the district's spam eMail filter captured his bid information before it reached officials' desktops. District officials admit they never received the eMail message in question from Mike Russell, president of Elite Telecom Services. However, they say they have time-stamped evidence sugges...

» eSchool News - 05-06-2006

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