Enterprises Grapple With E-mail Growth
Indeed, e-mail has become a vital business tool. "Many executives feel that e-mail is a necessary component in helping them complete their work in a timely fashion," said Michael Osterman, president of Osterman Research, a market research firm. Consequently, every morning when employees come in and power up their computers, the first application that they access is often e-mail. If it is unavailable, they may feel lost.
» E-Commerce News - Paul Korzeniowski - 01-08-2006