NTC Urges Consumers: Report Text Spam

GOVERNMENT is throwing back the burden to mobile phone operators and content providers to prove they are not spamming subscribers with unsolicited SMS, the National Telecommunications Commission (NTC) said.

SMS, which stands for short messaging service, is a mobile phone application that allows people to send and receive short text messages. Mobile phone operators and content providers are now using SMS as a vehicle for promotion and advertising. However, operators and content providers have been accused of abusing this service.

Under a new procedure issued on its website, the NTC stressed that "a presumption is made in favor of the consumers, and against the telcos (telephone companies) and content providers, that a promotional text message sent is a text spam."

Consumers can now file their complaints with "Text Spam Committees" at the NTC central office in Quezon City and in all regional offices. They will be required to bring their mobile handsets ...

» INQ7.net - Erwin Olivia - 14-08-2006