SPAMfighter FAQ - Support


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Get Help in our FAQ!
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Step 1 - SPAMfighter - VIRUSfighter - SPYWAREfighter - Sales - SLOW-PCfighter - SPAMfighter Domino Module - SPAMfighter Mail Gateway - SPAMfighter Hosted Mail Gateway - SPAMfighter Exchange Module - FULL-DISKfighter for Mac - FULL-DISKfighter - VIRUSfighter Android - PASSWORDfighter - DRIVERfighter - OUTDATEfighter
Before installing SEM


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What operating systems does SPAMfighter Exchange Module support?
+What versions of Exchange Server does SPAMfighter Exchange Module support?
+Can we try SEM for free?
+What does SEM cost?
+Do you have a White Paper for SEM?
+Is there any risk that installing SEM will interfere with my Exchange Server?
+What does SEM send to SPAMfighter and what does SEM receive from the outside world?
+What happens if the installation fails?
+What happens if the application fails?
+How does SPAMfighter Exchange Module work?
+How is privacy protected?
+How many email accounts does SPAMfighter Exchange Module support?
+How is an email determined to be spam?
+When an email is determined to be spam, what happens?
+Can you disable filtering on a single mailbox?
+Can SEM work with Antivirus software installed on the Exchange Server?
+Is SPAMfighter Microsoft Certified?
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Installing SEM


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What is the .NET Framework?
+What ports are needed by SEM?
+Mailbox Store Integration problem
+What is the password of the SPAMfighter Administration Module?
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Using SEM


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Can I redirect spam to the administrator account?
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+Email spoofing can be minimized
How to scan redirected emails
+Do SEM filter outgoing e-mails for spam/malware?
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How can I turn off the anti-spam filter for new mailboxes?
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If you receive many emails that appear to have been sent by yourself, then you can help prevent spoofed emails by removing your own domain(s) from the Domain whitelist.
In the Administration module, go to "Configuration" > "Policies". Click the "Configure policy" button next to your policy. Then click the "Configure filter" button next to "SPAMfighter Sender Filter". Remove your own domain name from the Domain whitelist, and your own email address from the Email Address whitelist.
If you have questions or need help on doing this, SPAMfighter Support Department are always ready to help - just write an email to semsupport@spamfighter.com
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In the Administration module, go to "Configuration" > "Policies". Click the "Configure policy" button next to your policy. Then click the "Configure filter" button next to "SPAMfighter Sender Filter". Remove your own domain name from the Domain whitelist, and your own email address from the Email Address whitelist.
If you have questions or need help on doing this, SPAMfighter Support Department are always ready to help - just write an email to semsupport@spamfighter.com
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