Installation

Installation

•	Registration - email is used, why?

SPAMfighter uses the email address to be proactive in case our system detects some anomalies in your installation. SPAMfighter also uses the email address to inform you of license expiration etc.

•	The .NET Framework, what is that?

Read all about Microsoft .NET Framework here.

Download Microsoft .NET framework 1.1 here

Download Microsoft .NET framework 2.0 here

Unsure which version to download? SPAMfighter recommends Microsoft .NET framework 1.1

•	SEM requires IIS as part of the installation, can this be disabled?

No it can not - but W3SVC can if necessary. Depending on the version of Exchange you are using - SEM is dependent on the Simple Mail Transport Protocol (SMTP) service which is part of IIS - likewise Exchange is dependant on IIS. This however only applies to Exchange 2000 / 2003 - not Exchange 2007. SPAMfighter automatically adapts itself to the Exchange version that is installed.

•	MDAC is not installed, what to do?

Get MDAC 2.81 from Microsoft here and install it on your server.

•	How to use SEM with Microsoft Internet Security and Acceleration Server (ISA Server)

In order to use SPAMfighter Exchange Module (SEM) on a server which connects through an ISA server you need to allow unrestricted communication between your server and SPAMfighter endpoints.

This can be done by creating 2 packet filters in the ISA Server:

Mode	Local computer	Remote computer	Protocol	Direction	Local port	Remote port
Allow	Default external IP address	91.192.52.56	UDP	Both	Dynamic	2409
Allow	Default external IP address	91.192.52.229	TCP	Both	Dynamic	80

Read more about this here.

•	How to use SEM with a proxy server other than Microsoft ISA Server

Make sure your proxy server does not handle the following connections:

- Port: 80, Protocol: TCP, Direction: Both, Endpoint: sem.licensing.spamfighter.com

- Port: 2409, Protocol: UDP, Direction: Both, Endpoint: servers.backend.spamfighter.com

You can also download SocksCAP a redirection service through SOCKS proxies.

•	Custom Action did not return as expected, what to do?

When you install SEM you must complete the registration and configuration before the installation is complete. Failing to do so will cause the installation to fail.

•	The underlying connection was closed: Unable to connect to the remote server, what to do?

You server needs to contact SPAMfighter to complete the registration process. Please ensure the server has access to the INTERNET. Also if your server is behind a firewall, it needs to have port UDP/2409 open.

•	Service account - Cannot verify user, what to do?

On windows 2000 you have to have "Act as part of OS" rights before user validation is possible. If you are sure the account details you entered are correct, you can press "yes" and continue the installation.

You can also cancel the installation and login using the service account information and restart the installation from this account. This will allow the installation to verify the specified account information.