SPAMfighter FAQ - Support
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Get Help in our FAQ!
There is an 80% chance that the answer to your question can be found in our FAQ below. |
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Installation
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How do I install VIRUSfighter?
+How do I uninstall VIRUSfighter?
+How do I activate my product key?
+What happens if I have more than one anti-virus program?
+Why does Microsoft Security Center say that VIRUSfighter is still on my computer when I uninstalled it?
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It is not uncommon that Windows Securitycenter can have difficulties "letting go" of a product.
To solve this follow this guide:
Step 1 for Windows 95/98/ME/2000/XP:
* Go to "Start -> Run"
* Enter the following in the window that opens: wbemtest
* Click "OK"
* Click on "Connect"
Step 1 for Windows Vista:
* Click the Windows button
* Type the following in the search field: wbemtest
* Click the "wbemtest" program which the search turns up
Step 2:
* Change the text in the field "Namespace" to: root\securitycenter
* Click "Connect"
* Click "Enum Instances"
* Type the following in the window which opens: firewallproduct
* Click "OK"
* Click the line with "FirewallProduct" and click "Delete"
* Click "Close"
* Click "Enum Instances"
* Type the following in the window which opens: antivirusproduct
* Click "OK"
* Click the line with "AntivirusProduct" and click "Delete"
* Click "Close"
The problem should now be solved.
To solve this follow this guide:
Step 1 for Windows 95/98/ME/2000/XP:
* Go to "Start -> Run"
* Enter the following in the window that opens: wbemtest
* Click "OK"
* Click on "Connect"
Step 1 for Windows Vista:
* Click the Windows button
* Type the following in the search field: wbemtest
* Click the "wbemtest" program which the search turns up
Step 2:
* Change the text in the field "Namespace" to: root\securitycenter
* Click "Connect"
* Click "Enum Instances"
* Type the following in the window which opens: firewallproduct
* Click "OK"
* Click the line with "FirewallProduct" and click "Delete"
* Click "Close"
* Click "Enum Instances"
* Type the following in the window which opens: antivirusproduct
* Click "OK"
* Click the line with "AntivirusProduct" and click "Delete"
* Click "Close"
The problem should now be solved.
Generel
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When VIRUSfighter scans for spyware, why do I need SPYWAREfighter then? (and vice versa)
+How do I start and stop VIRUSfighter?
+How do I get VIRUSfighter back after a reinstallation of windows or uninstallation of VIRUSfighter
+I uninstalled SPYWAREfighter while running a scan for viruses with VIRUSfighter and VIRUSfighter disappeared, why does this happen?
+If the scan continues in VIRUSfighter after SPYWAREfighter is uninstalled, why can I not see it running?
+Both VIRUSfighter and SPYWAREfighter are showing that an update is available, but when I update one of them, the other no longer needs to be updated, why is this?
+How do I add certain files that I want to have scanned?
+How do I unsubscribe from mails sent by VIRUSfighter?
+What happens if I have more than one anti-virus program?
+My computer is very slow and freezes after installing VIRUSfighter?
+Is there a free version of VIRUSfighter?
+How do I update my VIRUSfighter?
+How do I activate my product key?
+Can I use SPYWAREfighter which scans for viruses together with another antivirus program than VIRUSfighter?
+Why do I have a yellow icon blinking on top of my VIRUSfighter Icon in the process bar?
+Why does my productkey not work!
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Sales
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Glossary
Technical terms can be tricky to understand. Look in our Glossary for definitions to some terms used on our website, and in the computer world. |
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Support
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