Google Finds Solution to Recent Spam Problem in G-mail

According to Google, it has taken care of a problem pertaining to the latest hike in spam clogging its e-mail system, Gmail or Google Mail.

Security Experts at Google state that members of one of the Google official discussion groups flagged the rise in spam mails to Gmail accounts. The members reported the problem in the formal discussion forum of the Web Mail service. The particular spam outbreak in Gmail is the second spam encounter, said the experts.

Moreover, postings on the forum noted that since mid-September 2008, a significant volume of spam mails crept into inboxes.

One posting said that the writer observed the spam problem which started at around 11 PM on September 16, 2008 and spam mails in hundreds made their way to the inboxes. Furthermore, another posting noted that e-mails promoting Soft Viagra, Generik Viagra and Soft Cialis were inundating his inbox, as reported by Webuser on September 22, 2008.

However, on September 18, 2008, a Google employee named Sarah pointed to the problem through a posting complaining about the spam, and drew attention of Google to find a solution, as repored by PCWorld on September 19, 2008.

Sarah further stated that the Gmail group traced the spam problem to its classification system and addressed it. She added that she was sorry to learn about the problem, and thanked to the group's reports that enabled Google to figure out and fix the problem in its classification system. In the end, Sarah invited further reports if the problem would occur again.

It is worth mentioning that Gmail suffered three attacks in July 2008, prompting Google to provide users a credit when they use the Premier version of Apps. This credit costs US $50 per user/year and carries a 99.9% warranty for the Google webmail service.

In addition, Google also pledged to enhance its methods of problem notification to better inform its Apps Premier customers.

Also, Sarah asked Gmail users to get in touch with the group if spam mails came directly to users' inboxes rather than their spam folders.

Related article: Google Rectifies Gmail flaw in Three Days

» SPAMfighter News - 9/26/2008