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Working Council Back to Function After Virus Attack

UK's Working Borough Council is back to its routine work after an attack with certain computer virus affected its network. Officers at the Council detected the malicious program on January 25, 2010.

As stated by the officials, leaving the Council's anti-virus software, the attack damaged all phone-lines and the systems. The attack, reportedly, materialized against the telephone and computer systems when someone accidentally hit the emergency button for power shutdown. Subsequently, the staff was unable to access the internal programs and systems.

Further, the problem stayed on until January 28, 2010. During the troubled time span, phone-lines stopped working, calls got unintentionally directed to other offices of the Council, and the services were being provided to other properties of the organization.

Evidently, the websites that were affected due to the attack included 'Pool in the Park' and 'Leisure Center.' But, waste collection and other frontline services weren't affected, and the Council's website also remained untouched. Thus, online transactions continued, and contact numbers and relevant information were provided normally to the people who needed help. IT services that were possible to impart offline to Pool in the Park and Leisure Center also continued during the major part of the troubled period.

As stated by Ray Morgan, chief executive of Working Borough Council, fortunately, the incident did not resulted in data loss or data compromised. However, the Council wholly admitted that the circumstances led to unwanted disruption of services to both its customers as well as partners, he added, as per the news published by BBC on February 1, 2010.

Morgan apologized for inconveniences on behalf of the council and promised the residents the Council was doing its best to get back to its daily operations after the extremely challenging week.

Moreover, Morgan said that the Communications Electronics Security Group had approved the Council's IT systems along with the safeguard arrangements related to them. Still, the current incident had demonstrated that they weren't safe from a virus assault. Consequently, the Council was doing the utmost for ensuring additional defenses for its systems, as per the news published by Surrey on February 3, 2010.

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