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Chase Bank Warns Customers of Phishing Email Campaign

Twcnews.com reported on 7th April, 2015 quoting Chase bank, headquartered Chicago, Illinois, as "we are getting many complaints about a sophisticated phishing email scam targeting our customers."

The subject line of the email reads: "Thank you for scheduling your online payment."

So far, two versions of the email with different senders have been identified.

One version has the sender as "user' and the second version has the sender as "Chase Card Services". The email contains two attachments as "payment.zip" and "payment.exe" and addressed as simply "Dear".

The email informs the recipient that an amount of Rs.3898.96 will be credited to their credit card account and lists the last four digits of the credit card and the amount specified in the emails does not differ.

On the contrary, the last four digits of the credit card differ from email to email. The email continues to provide many ways by which the recipient can manage their account online and provide links to the genuine site of the Chase bank.

Experts explain that since phishers impersonate Chase Bank (as in this case) and send emails to millions of people, there is every possibility that some of these people might be customers of Chase Bank who will be tricked to click on a link or open an attachment.

It is always good to first hover over links to ensure its authenticity before clicking it or it would be better if you don't click on any links coming in emails and same is in case of any attachments by not opening them. Phishing emails can be often identified if they come from suspicious-looking email addresses with wrong grammar and spelling. Moreover, these emails don't address you by your name (as in the above case) but instead addresses as "Dear".

Chase confirms that it will never ask your Personal Identification Number (PIN) or Password on telephone, email or text message.

Customers who have already responded to the email should call the number given on the back of their card.

The bank requested its customers to forward a fraudulent email to abuse@chase.com in case they have not acted on it to enable the bank to investigate on their behalf.

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