CRTC Fines Porter Airlines for Violating the Anti-Spam Law

Globalnews.ca reported on 29th June, 2015 stating that Porter Airlines, a regional and well-known carrier with headquarter at Toronto City, Ontario, Canada has been penalized for violating anti-spam legislation of CRTC (Canadian Radio-television and Telecommunications Commission).

The regulator (referring to CRTC) quoted the company for various breaches of the anti-spam rule between July 2014-April 2015 including sending of some commercial electronic notifications without containing an unsubscribe method. Certain electronic notifications also apparently did not provide the entire contact information as per the law. Porter also supposedly did not honor, within 10 working days, wishes by some email recipients to unsubscribe from getting commercial emails in future.

Moreover, the Toronto based company failed to provide evidence proving that it had obtained permission from recipients of some emails sent out between July 2014 and February 2015.

570news.com published news on 29th June, 2015 quoting Brad Cicero, Spokesman of Porter, as saying "the problem arose because the airline was transitioning to a new email platform and there were some "isolated errors"."

Cicero says that the company could not notice the problem immediately but it rectified it as soon as it came to know about it.

CRTC said that Porter has agreed to pay a fine of $150,000 for violating the anti-spam law under an agreement.

Porter will also improve its present compliance program to guarantee that its communication activities in future will be "fully compliant" with anti-spam legislation. It is said that measures will be taken to increase training and tutoring of employees and better corporate policies and dealings.

Unfortunately, this is not the first time that a company has been penalized in Canada for violating its anti-spam law.

Since last July, the regulator has also penalized online dating website PlentyOfFish and corporate training company Compu-Finder for unwanted email messages.

570news.com published a report on 29th June, 2015 quoting Manon Bombardier, Chief Compliance and Enforcement Officer, as saying "Some business houses are under wrong notion that they are compliant with law by depending on common business practices or policies as a testimony of consent."

» SPAMfighter News - 7/15/2015