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Apple iTunes Warns Customers about Email Scam


Leicestermercury.co.uk reported on 14th October, 2015, stating that Apple users have been warned about an email which claims to be from iTunes, digital music jukebox of Apple, asking users to update their credit card information.

On first look, it appears that the email sent out entitled 'iTunes Account Suspension Billing Information' could look slightly genuine but on closer observation, it shows the flaws in the email with wrong spelling and the sender's email is ourwacs.com instead of Apple.

The email supposedly sent from customer support team of Apple, requests iTunes customers to update their card details along with social security number, mother's maiden name, full credit card number and card security code which Apple claiming that they will never send.

Secondly, there are wrong spellings in the first paragraph: "Please update your card expiry date and Card Security Code (CSC) as soon as possible to avoid any interruptions in using iTunes. in feauter updating apps from your iPhone ore iPads".

News1130.com published news on 14th October, 2015, according to which, Ian McDonald, an individual from Surrey recently opened an email which he thought was from iTunes, claimed that his card would be charged $17.29 unless he clicks on a link and submits his card number, name, social insurance number, address, along with other information.

He thought that he was first tricked of small amount. He added that it was only $17.29 that was somewhat innocuous amount, which is not something that would create a big flag with lot of people.

McDonald claims that the email contained a receipt number, and the link was labeled as the iTunes cancellation policy.

He added: "The page which you are directed at does look official and it contains a small paragraph written about iTunes. It also contains even phony copyright data at the bottom of the page saying 'copyright 2015 iTunes".

The Better Business Bureau recommends to call the company, whenever you receive an email about which you are not sure about its authenticity. It also suggests to hover over links before clicking on them to enable you to see where they will take you.

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