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PoS Malware Causes Security Breach at Starwood Hotels

The customers of Starwood Hotels & Resorts have had their credit card data seized as hackers placed malware onto the point-of-sale machines functioning at fifty four hotel properties among the total collection of the group, published softpedia.com, November 16, 2015.

A global hotel chain, Starwood Hotels & Resorts runs brands such as W Hotels, Sheraton, Westin, Le Meridien and St. Regis. On November 16, 2015, the hotel group declared that it had sold its properties to Marriott International so the 2 renowned hotels would turn into single biggest worldwide.

On the evening of 20th November 2015, Starwood Hotels declared it was hit with a data hack on its USA-based properties. The company stated that the cause of the incident was a PoS malware.

According to the hotel group, the breach hadn't impacted its arrangement of customers' booking at the hotel and that only the PoS endpoints were infected due to the malware at its gift shops and restaurants.

The hotel further said that the malware managed to steal the payment cardholders' names, dates of card expiration, security codes, and card numbers, without seizing the customer addresses and PINs.

President of Starwood, Sergio Rivera for the US properties stated that the business had set up an investigation into the incident in coordination with officials. Securityweek.com reported this, November 20, 2015.

Rivera further said that soon as his company knew about the problem; it promptly acted towards finding out the actual details. It had been associating with officials of law enforcement while also working with the card companies for a solution. Starwood was cautioning clients impacted with the incident in order that they could act towards safeguarding their information even as it had enforced extra security measures for being able to stop the sort of crime's reoccurrence, it sought to assure its clients, the President added.

Starwood was urging customers to use its helpline number 1-855-270-9179 for USA and Canada customers alternatively 1-512-201-2201 for international clients from 8am-8pm CST between Monday and Saturday.

The company further assured that the malicious program wasn't anymore posing a threat for the hotel's clients who utilized their payment cards.

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