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Virgin Media Advises Customers Towards Altering Passwords


Virgin Media has issued an alert to over 800,000 customers using one particular router that they should reset their passwords without delay because an investigation discovered cyber-criminals capable of hacking it.


According to Virgin Media, customers using the particular router namely Super Hub 2 were risked somewhat; however, the company recommended them towards altering the default router as well as network passwords on their systems. Nonetheless, security specialists expressed concern about the previous routers which Talk Talk, Sky, BT along with others provided to be at risk too.


Virgin Media's recommendation follows from an investigation wherein hackers were found capable of acquiring admission into home networks as well as connected devices within just 4 days. The probe by "Which?," a consumer group highlighted the flaw inside Super Hub 2.


The company following the incident has urged consumers having router and network passwords by default towards updating them instantly. Nevertheless, one spokeswoman of BT said in a BBC interview that the hub problems impacting Virgin Media didn't affect BT.


"Which?" during its investigation examined if widely-used appliances and smart gadgets, especially kids' Bluetooth toy, one smart padlock and wireless cameras could withstand any probable hack.


A few devices showed they were more difficult to get hacked compared to others; for e.g., Amazon's Echo, although 8 appliances out of fifteen had one-or-more security bugs, the investigation found.


The examination discovered that household CCTV camera run online with certain admin A/C set by default devoid of a password was vulnerable while "Which?" discovered numerous similar cameras used for watching live show online to be vulnerable too. Theguardian.com.au posted this, June 23, 2017.


Virgin Media suggests constructing the fresh passwords to be of a minimum 12 characters comprising upper and lower cases as well as numbers.


Once the password is set, 'Save Settings' should be clicked followed with closing the admin interface. Any PC/device which was wirelessly linked with Super Hub would currently get disconnected as their configuration would continue to be with security key of previous Wi-Fi network.


After this, PCs/devices should be restarted and then while linking with Super Hub 2, the new password construction should get prompted.

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