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Website of MCPSS is back up after the ransomware hack

 

The website of Mobile County Public Schools System (MCPSS) is back up as well as running after remaining down for 24 hrs. According to one school district spokesperson, external website provider of Mobile County Public Schools website was hacked.

 

The officials of school system said that the company who is in charge of external website is SCHOOLinSITES. The company (i.e. SCHOOLinSITES) has said that they suffered from a ransomware attack. In case, anyone has attempted logging in to the MCPSS website on Sep. 23, 2019, then he/she was not able to do it as the website was down. The officials of school system said that many parents used the website of school system for getting important information about the educational progress of their children.

 

Rena Philips of school system said that "MCPSS.COM has gone down. It has not hit our internal servers or anything like that. This is strictly with our external website that is provided by a third party vendor".

 

A page on SCHOOLinSITES website said after the cyberattacks that the services have been experiencing an outage due to a ransomware attack. The page also states that all means of communication comprising email, phones, and HelpDesk have been affected. So, the company said that it is communicating through Facebook for providing updates.

 

However, now the SCHOOLinSITES said that "things are resolving very quickly for our clients after the recent ransomware attack on our services. We are going through and checking our sites one by one to correct any lingering issues. Our HelpDesk is not currently in service but you may call our Support phone line at 1-800-605-1033 extension 3 with any concerns".

 

The officials of school system said that the parents should not worry about the private information getting accessed because of this hack. As the internal sites where the personal information, email, or student records is kept is unaffected by this hack. Philips said that "no student information or employee information has been compromised. This did not reach out internal servers".

 

The school system officials added that the recent cyberattack did not affect their operations. The school system has said that it is providing a new link (i.e. iNow.mcpss.com), where the parents can now go and then enter their password to check on the grades.

 

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