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SMBs Incur Extra Cost Owing to Spam

Spam is violently rife and expends on Internet resources. Several SMBs from various industries participating at an event hosted by security vendor 'MessageLabs' were unanimous about difficulty in controlling unsolicited e-mails. They agreed that such mails consumed time and money, thereby jeopardizing business.

SMBs do not have enough funds to employ experts in every field. It is easy to imagine how much it costs if a CEO is spending 15-20 minutes each day just deleting junk e-mails. A computer failing to function due to spam could mean loss of thousands of dollars.

To make up for unwanted e-mails, SMBs have to equip with more bandwidth for their networks in order to enable legitimate messages move to and fro in time. They also have to make provision for more information storage to save their messages till the time of dealing with them.

There is an instance of Sydney-based 'Poole's Rock Wines', which incurs extra costs due to spam. The company's 'financial administration manager', Mario Robles told 'ZDNet Australia' that he takes control of the company's finances, IT security and general operations, which takes away his time from dealing with spam or taking care of up-to-date patches and anti-virus programs for the organization's desktops.

Robles said if a server were not working because of viruses, it would certainly harm the company. He was amazed at the way spammers were handling e-mail ids that don't exist at all.
According to MessageLabs, online criminals are diverting from large enterprises to SMBs because the former could prevent themselves against such attacks as they have the money and resources.

Small and medium sized businesses are increasingly taking help of 'managed services providers' such as MessageLabs to escape from spam. The purpose is also to avoid client-based anti-spam and anti-virus solutions, which otherwise would require employees to focus their attention away from their core job to spam issues.

By spending on 'managed security services', small enterprises can redirect their Internet and e-mails through a proxy server. The service provider owns this server that blocks spam mails containing malicious files. The services are not cheap but can be cost effective.

Related article: SMBs Must Prioritize IT Security Improvement

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