Virgin Media hit by virus Malware
Virgin Media has collaborated with Serious Organized Crime Agency (SOCA) to caution customers on its network, if they have been targeted with the harmful SpyEye Trojan variant, as reported by Broadband TV News on June 16, 2011.
Virgin Media's research indicated that around 1500 of its users have been attacked, and is working with SOCA to find out about the threat quickly. Besides, Virgin Media has informed all those 1,500 customers and gave practical advice on how to get rid of the Trojan.
Known as SpyEye, the Trojan can collect private details like bank account from users. It has been compared to the Zeus program, which has apparently stolen nearly £500,000 from British consumers in 2010.
Executive Director of Broadband at Virgin Media, Jon James, stated that with the increasing number of people getting online and a rising dependence on broadband, consumers are expecting more from their service providers regarding their virtual world, as reported by Tech Radar on June 16, 2011.
He added that, cybercrime has become more refined and rising number of malware infections clearly implies that all web users are at risk with dangerous consequences.
Though Virgin provides security software to its broadband customers at no extra cost, research carried out through its Digital Home Support service has highlighted that, almost a quarter of customers that contact Virgin Media for support have not downloaded any kind of computer protection or are failing to keep their security software updated.
As per James, they are taking proactive approach in helping their customers and providing them the support and suggestions they need for online protection so that they can enjoy the online world without any concerns, as reported by Cable on June 16, 2011.
To ignore all these attacks in future, Virgin Media is now taking the help of SOCA. SOCA's head of cyber, Lee Miles, stated that they have been working with some private sector partners to help prevent hackers from abusing authentic businesses and their companies, as reported by Tech Radar on June 16, 2011.
He further stated that, the agency welcomes initiatives taken within the industry to utilize the information and resources given by law enforcement and increase awareness regarding online safety, as reported by Info Security on June 20, 2011.
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