Symantec Sued for deceptively making Clients Purchase its Products
A consumer of Symantec Corp's products sued the company over accusation it utilized free diagnostic schemes towards deceptively persuading clients for purchasing its applications based on the assertion that their PCs were at risk. Businessweek.com published this on January 10, 2012.
The consumer named James Gross from Washington who filed the lawsuit alleged that the program diagnosis of the PC security software developer Symantec inevitably led end-users getting admonished that they required buying Symantec's products for tackling detected dangers on their computers. Businessweek.com published this.
Gross, in addition to condemning the company for making false persuasions, committing breach-of-contract as well as violating the unfair competition act of California, is trying to get unspecified monetary compensation for damages caused.
Significantly, sale proceeds related to Symantec's consumer items especially Norton Anti-Virus, Norton Internet Security and Norton 360 increased 4% valuing USD2bn during the company's latest financial year.
As per the lawsuit Symantec's PC-Tools and Norton Utilities were "scareware" items, ordinarily described as fake anti-virus software.
Gross, who filed the complaint in San Jose, California on January 10, 2012 through Jay Edelson his Chicago Lawyer, alleged that the fact, nevertheless, was that the fake anti-virus software didn't really do any worthwhile assessment about the end-users' PC, alternatively about the so-called faults it identified. He explained that the software didn't and couldn't conduct the precious operations which Symantec claimed via its websites, advertisements or display-screen insets of the software.
However, Symantec in a statement replied to Gross' allegations that it didn't think there was any merit in the lawsuit so it would robustly fight in defense of the case. Forbes.com published this on January 11, 2012.
Symantec further stated that the PC-Tools and Norton products were developed for enhancing its clients' system performances with regards to speed and well-being of their computers as well as safety of their data. The privacy along with optimization utilities of the products resolved registry faults, tore up deleted items, and erased computer usage. Certain products could even recover lost data. Indeed, many self-regulating intermediary parties had examined the company's products and reported positively about them, authenticating their functional efficacy, Symantec concluded.
» SPAMfighter News - 20-01-2012
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