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Qantas Warns a Fake E-mail to Customers

Qantas is the recent airlines to be targeted by e-mail scammers and it is warning customers that phony e-mails purporting the Qantas are presently making rounds in the internet as published in The Sydney Morning Herald on December 10, 2012.

The e-mail declares to be a "seat selection fee receipt", informing the user that they have been paying an exorbitant fee, into the millions of dollars, for selecting a seat on a flight.

The e-mail characterizes Qantas logo and link to the Qantas site. The e-mail includes the attachment called "Qantas Airways confirmation", which shows an unusual suspicious ".pdf.zip" file extension.

A Qantas spokeswoman claims another telltale sign that the mail was false and contained no addressee, and including only "Dear" with no name in it. Nor did it contain a booking reference number or any scheduled information, according to a statement published by The Sydney Morning Herald dated December 10, 2012.

The Airline issued the following caution on its Twitter and Facebook accounts, suggesting passengers not to open the email: "We are know ledged that some customers have got a phony email claiming to be from Qantas", the Airlines said, as reported by theaustralian.com.au on December 10, 2012.

The airline suggested passenger with forthcoming travel plans who want to verify the flight details to go to the "manage your booking" page on the Qantas.com site.

Unluckily, it is malicious spam campaign of the earlier mentioned types that have led to an increase in spam around the internet and security experts are examining the current malicious campaign accordingly.

Although, cyber crooks periodically send malware ridden spam emails that utilize cover stories to con recipients into opening an attachment or clicking a link without due care and attention.

To decrease the chances of victimizing by such e-mails, one should be careful of any undesirable e-mails from the company to present flight ticket details through an attached file via a website, advised experts.

In the final week of November 2012, Australian airline 'Jetstar' customers were hit in a very similar campaign. E-mails seems to be from Jetstar, declares that users can see a flight scheduled by opening an unattached file.

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