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Qantas Warns its Customers of Scam E-mails of Fake e-Ticket

Computerworld.com.au reported on 22nd August, 2013 that an Australian based Airline Qantas has warned customers to be wary of a fake email circulating fake e-ticket itinerary.

Computerworld.com.au published a statement quoting a spokeswoman of Qantas as saying "The email contains an attached ZIP file which does not provide a booking reference or details of the alleged travel itinerary."

The Spokeswoman also said "Our e-tickets will always come with an email address @qantas.co.au and Qantas will never ask its customers to click a link to download a file from any website including our own for booking".

According to Spokeswoman, it will always attach documents regarding booking as an Adobe Acrobat PDF file which can be directly downloaded.

In December 2012, Qantas customers were targeted with scam emails pertaining to receipts of fees for selection of seats. These emails included inaccurate amounts for selection with an attachment containing malware.

Security experts referring to the scam comment that sadly it is due to scam email campaigns of the above types that have led to continuous flow of scam on Internet. Security experts of security firm Kaspersky Lab released latest spam report for Q2-2013 showing trends in spam during April - June 2013 surged. The report also showed that the spam percentage in email traffic increased by 4.2% from the first quarter of 2013 and stands to 70.7%.

Qantas scam email is just one example in a chain of very similar spam emails campaigns which have struck Internauts in the past few years. Security experts note that cyber crooks have exploited names of other airlines and travel firms that include the likes of Delta Airlines, Jetstar, Expedia and American Airlines.

The airline advised passengers travelling, who wished to check their flight details, to go to "manage your booking" page on the official website of Qantas that is, Qantas.com.

The experts also advised to ignore any unwanted and unforeseen email containing information about air travel or flight reservations. Additionally, they also advised air travelers to avoid clicking on any attached files or links that the email received by them contains.

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