PG&E Becomes Wary about E-mail Scam Attacking Consumers

A San Francisco-based electric and natural gas enterprise PG&E (Pacific Gas and Electric) is reportedly hit with a scam e-mail campaign that's aiming at the inboxes of residents all over USA, published sacbee.com dated January 8, 2014.

According to instructions given in the scam e-mail, recipients require clicking a web-link alternatively viewing a file attached so they can see their statements as well as sign into an Internet A/C if they so choose. Actually, the e-mail entices recipients who become worried of getting unanticipated bills into opening the attachment, but the action only makes them install one executable file rather than get any statement as indicated.

Senior Vice-President of PG&E Helen Burt who's also the Chief Customer Officer of the company stated that it was unacceptable that somebody was attempting at capitalizing on the company clients' or others' trustworthiness. PG&E regarded its consumers' security with high priority as also wouldn't ever, whatever be the situation, send e-mail to anybody and ask to give personal information devoid of calling the company or signing in to MyEnergy first. The Wall Street Journal published this dated January 8, 2014.

Now following the incident, PG&E has started an investigation while taking help from appropriate authorities. The company reports that no security infringement has occurred while the information that is cited within the e-mail isn't genuine.

PG&E suggests customers certain safety measures to remain safe from the kind of fraud. First, they mustn't answer the request, avoid following any web-link or viewing any attachment, while eschew giving away personal information, as well as simultaneously report the messages by forwarding them at CorporateSecurity@pge.com.

Moreover, suppose somebody is recipient of any telephone call that on behalf of PG&E's Credit Section requests for his payment card number or personal information, and the person has already provided it then he should instantly inform his bank/card company along with law enforcement.

And in one likewise online scam that of late hit CenterPoint Energy a major energy company situated in Houston, Texas, USA, the company's officials cautioned customers of certain e-mail scam circulating while notifying them of utility bills waiting to be paid up.

» SPAMfighter News - 1/18/2014