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Local Resident of Halton Targeted by Scam Email which Impersonates his Bank


Runcornandwidnesworld.co.uk reported on 26th August, 2015 stating that an alert has been issued recently after a 43-year old resident of Halton, a local government district in North West England, received a fake email mimicking his bank.

The man received a scam email asserting to be from NatWest Bank instructing him to verify his identity to unlock his account.

He immediately informed Halton Trading Standards, the name of which was given to local authority departments in UK.

Their experts are already corroborating with residents of Halton who have misplaced thousands of pounds to these scams.

Runcornandwidnesworld.co.uk reported on 26th August, 2015 stating that Dave Cargill, Councilor of Halton and board member of Trading Standards, asked people to be vigilant.

He said that if you have been an identity fraud victim, then you should not ignore this problem and act quickly.

Trading Standards confirm that banks never send emails to customers instructing them to follow a link in an attempt to log into their accounts.

NatWest Bank also says: "We will never ask our customers for any personal information through email and so, you should never respond to any such email to disclose your full password or pin because we would only ask for random characters."

If you have received a fake or suspicious email and not responded to it, then you should forward the same email to phishing@natwest.com.

However, if you have already respondend to the email and /or you suspect that any of your accounts with us have been operated by someone other than you, then please call the bank immediately at 08001615154 (Minicom 08459005961). If you are calling from abroad, then you should dial +44 131 523 7766 (Minicom +44 118 963 9148).

Moreover, NatWest Bank in UK is not the only bank to be attacked by scammers in the last one month because during mid of July 2015, HSBC with its headquarter based in London, also warned people to be vigilant about fake online messages and phishing attacks after a customer of the bank reported about a scam email. The bank said that it came to know that one of its customers received an email offering free service for verification of credit card.

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