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Hackers Claim to have Personal Details of around 20,000 Superdrug Customers


Superdrug has asked all its online customers to change their login passwords, as the health and beauty retailer was targeted by the hackers. The hackers claimed to have stolen data related to personal details of several users of this high street chain, Superdrug.


The company told its customers that they were contacted by a hacker group on the evening of 20 August, 2018, and the hackers claimed that they have confiscated personal details of around 20,000 customers. The personal data includes names, phone numbers, dates of birth and addresses. However, Superdrug has assured that the stolen data does not include debit or credit card information.


A spokeswoman of the company said that, "The hacker shared a number of details with us to try to prove he had customer information - we were then able to verify they were Superdrug customers from their email and log-in."


Superdrug has sent emails to its customers informing them that they have obtained evidences of only 386 compromised accounts till now. However, the email also said that they are working further to find out the exact number of accounts that were compromised. While advising the customers to immediately change their login passwords, Superdrug ensured that they take all the responsibilities to protect their customers' personal information and that is the reason they have intimated the customers about the hack instantaneously.


In another statement Superdrug said that, "we believe the hacker obtained customers' email addresses and passwords from other websites and then used those credentials to access accounts on our website".


UK's national fraud and cyber-crime arm, Action Fraud and the police were contacted by Superdrug to investigate on the matter, and will provide them all information that will be required. Health and beauty retailer further affirmed that their responsibility is to safeguard all its customers' data at any cost.


The high street chain said that it was already aware about the problems faced by their customers while they were trying to change their login passwords. While apologizing to their customers, the company said that "we appreciate this is very frustrating and we are doing everything we can on this''.

» SPAMfighter News - 9/5/2018

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