Bank Customers Cautioned about Safeguarding Personal Details from Phishing

Attacks from phishers have largely been attempted on reputed government and private banks, wherein numerous accountholders received phishing electronic mails directing them that they should make their account particulars up-to-date. Consequently, too many accountholders of these banking institutions answered the e-mails as well as lost funds in the aftermath. Mydigitalfc.com published this on August 28, 2011.

India's apex bank, Reserve Bank of India (RBI) elucidated that it did not dispatch any e-mail telling clients that they require making the details of their accounts up-to-date. According to it, the bank is aware of an e-mail using its name while asking customers that they should get the particulars of their saving accounts updated.

Additionally, it also elucidated that no commercial bank or the RBI will ever conduct communication for soliciting accountholders' bank particulars to serve any purpose whatsoever.

Besides, according to the bank officers, it isn't an easy task for detecting the said kind of fraudulent e-mails. When an end-user gets an e-mail that supposedly his bank sent, it tells him that he should make his online banking account up-to-date with his latest username and password or login ID, credit card number, and ATM PIN so the bank's server can be upgraded.

The e-mail also carries a web-link that recipients are compelled for clicking, but then it diverts them onto a fake banking site where they're deceptively made to enter personal information alternatively the site slyly installs malware onto their computers.

Here, Group Head KVS Manian for consumer banking working with Kotak Mahindra Bank stated that in the event of a fraud out of customer negligence resulting in the hijacking of his password or other private information, no bank would shoulder such loss, meaning that the customer alone must be responsible for the safeguard of his banking information. Mydigitalfc.com published this.

In the meantime, CERT-India (Cyber Emergency Response Team) of India deactivated the bogus Internet site spoofing the real RBI one, whilst the bank issued a warning to the public through its website not to get victimized with the phishing campaign as also notify their bank and the police incase they've divulged personal bank details.

Related article: Bank Issues Spam Alerts

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