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Spoofy Mails Hit Customers of American Airlines

American Airlines (AA) is the latest hit of the e-mail scam. By this scam, customers are informed about fraud travel itineraries or charges, highlights USA TODAY TRAVEL on December 13, 2011.

In this phishing scheme, the messages sent to the customers of the airlines resemble the original. As such, through these fake mails, the scammers try to derive sensitive personal information including financial account numbers and passwords.

Once the malware infects the system of the customer, several virus-infected mails follow and customers start receiving mails from the aa.com domain. These mails keep on informing customers with flight numbers and dates and the option to take a print out of the ticket from an attachment with the mail.

Users are therefore, recommended not to open the attachment as it contains a malware that infects the computer and steals all confidential information. These malwares also scan the computer and causes massive financial fraud to the user.

To facilitate customers about the malware campaign against the Company, AA has incorporated a new page on the company website (www.aa.com) that warns customers about the fake scheme, and presents examples towards the ways by which they can combat from being victimized. It also enlightens the customers and makes them sufficiently aware so that they can remain suspicious towards fictitious schemes and charges.

However, it is worthy to mention that this scam circulation is a history in airlines. Even, Delta had warned its customers against scam attempts made earlier during the year, as it was suspicious that scammers were attempting to ploy deceptive techniques towards deriving sensitive financial information from its e-mail and postcard recipients.

The Delta scam is much similar to the AA scam. Here, the spoofy e-mails inform the users about the purchasing of a Delta ticket and send an invoice attached to the e-mail.

Security Experts have advised customers to turn down such suspicious e-mails and report it to the concerned authority immediately. Customers who are still in doubt of a suspicious mail, AA has a set of instruction on its websites, providing with guidelines on how to send it back to AA for verification. But unfortunately, if a customer has attached the mail, he/she are advised to clean the PC and secure it from malware and then only proceed towards the fulfillment of the technique.

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