TicketWeb Suffers Hackers’ Onslaught, Clients get Phishing E-mails

Consumers using the Internet based ticketing website TicketWeb's service are reported as getting phony electronic mails following hackers who, during the weekend, infiltrated the company's computer systems, acknowledged TicketWeb and which TechWorld published on February 13, 2012.

Essentially addressing TicketWeb customers in general, the fraudulent, phishing e-mail tells its recipients that their present Adobe Acrobat Reader version has expired, so they should revise their software to the latest edition of 2012. Thus, while a web-link, apparently producing the upgrade, is included in the e-mail, it actually takes the users' onto one intermediary site where they're directed to provide their card particulars and other personal information.

The fake electronic mail also states that as everyone is enjoying the Holidays and a fresh year is coming, TicketWeb has decided for releasing the most recent Adobe version of PDF Reader and Writer 2012 now.

But according to the company, it has found that its e-mail-marketing arrangement directly from UK is subject to some other person's access to it. Consequently, its clients may've got a maximum of 4 e-mails on this date from an illegitimate source having the caption "Action Required: Update Your PDF Application" along with a web-link for downloading the Adobe Acrobat PDF update.

Meanwhile, if any customer has input his card details on the URL, he should get in touch with his card issuer instantly and seek advice on what he should best do under his specific circumstances, TicketWeb further explains.

Indeed, TicketWeb has done all that's necessary for fixing the vulnerability, while informs that although the hackers failed to directly access consumers' credit card or other personal details, still a high number of those victimized is imaginable.

TicketWeb advised users getting the scam message, following its web-link, and giving away the details asked for to instantly seek the services for credit tracking.

Evidently, it isn't clear why the spam mail says about the New Year as coming despite it having already started. Moreover, it even utilizes the address of an Adobe area office instead of that of its headquarters.

Conclusively, TicketWeb assured that the problem was resolved and that no customer's credit card details were compromised.

» SPAMfighter News - 2/20/2012