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New Phishing Email called as “Customer Satisfaction Survey” Hits Bank of Montreal

"Customer satisfaction survey" has started been used by cybercriminals in a new phishing email campaign that is presently hits users of Bank of Montreal BMO, headquartered in Montreal, Quebec (Canada), reported softpedia.com dated June 26, 2013.

Customers are attracted to a phishing webpage with the following email: "we sincerely value your opinions At Bank of Montreal BMO. We're launching a survey to benchmark the views of our customers as a part of our continuous improvement procedure. We will use the conclusion information to better serve all of our customers."

"We gently request you to participate in our quick and easy reward survey. And in response we will credit $180.00 to your account - Complete and download the survey form attached." Just to save your time!

Actually this email will certainly not receive $180 for filling in a survey and is not from BMO. The survey is an effort to con people into submitting their sensitive personal and financial information to cybercriminals; experts examine the ongoing scam email comment.

Those who trust the con and open the attached file will first be asked to fill in a brief set of questions regarding the bank's service. Then, they will next ask you to give their Internet banking login details, credit card data, and contact information, ostensibly to permit their accounts to be credited with the survey reward.

Alas, through the fake form the cybercriminals will get all the submitted details. The scammers can hijack the bank accounts belonging to their victims once they got the details so that they can conduct fraudulent transactions and money transfers. They can also commit identity theft credit card fraud and.

Phisers can sell the infected information on the underground market at a good price.

Dissociating itself from the ongoing phishing email campaign, Bank of Montreal noted that no legitimate financial institution expects customers to submit sensitive bank and credit card details via an unsecure form in an email attachment.

Do not reply or click on any links hence, if you receive a suspicious email from Bank of Montreal. Rather, report the suspicious email to online.fraud@bmo.com and then delete it immediately.

» SPAMfighter News - 7/3/2013

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