Phishing Emails Posing as “Cox Communications” on the Roll Online

A phishing email campaign purporting to be a notification from, Cox Communications, a well-known cable TV, VoIP, broadband Internet service, Wireless service provider based in Georgia, US is currently trying to target unsuspecting Internauts in an attempt to gain their personal information, as per news published by reported on 5th August, 2013.

Patricia Thompson, Public Affairs Manager of Cox Communications, was quoted as saying that the junk emails entitled 'Cox Communications Upgrade' have masqueraded before and seem to be very sophisticated, as accords to an official statement published by on 5th August, 2013.

The email tells the recipient that the Webmail team of Cox Communications wants to purge unused accounts of due to overcrowding.

The email also says that failing to reply to it with first and last name, username and password will lead to problems in accessing Internets and emails.

Thompson warns users to be cautious of any message which originates from "Technical Support," and says that phishing emails may come from other sources also.

Disassociating Cox Communication from the current phishing email campaign, Thompson further said that Cox will in no way ask for user's personal information.

Any legitimate business firm already has all such information in their record, as per another statement published by on 5th August, 2013,

Experts analyzing the scam comment that scammers can gain access to the compromised accounts at will with stolen information like username and password of customers and once they enter, they can further collect personal and financial information of accounts to commit fraud and identity theft.

They add that such phishing attacks occur regularly and they attack customers of different service providers and financial institutions around the world.

Experts also highlight that this is a common tactics of scammers and users need to be very cautious of any unsolicited email which talks of updating database (like the above case) and asks users to reply with usernames and passwords with other account details or merely asks users to confirm details as per enclosed email.

In the meantime, customers of Cox who receive such e-mails are being asked to forward them to

» SPAMfighter News - 13-08-2013

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