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Phishing Email Campaign Targets Customers of CenturyLink

Chinovalleyreview.com reported on 31st December, 2013 stating that a new phishing email campaign impersonating CenturyLink, which is a renowned multinational communications company with headquarters at Monroe, Louisiana, US, is currently targeting customers of the telecom company.

Chinovalleyreview.com published a report on 31st December, 2013 stating that Stephanie Casdorph received the official-looking email from "CenturyLink Security Center" informing that her Internet account had been associated with a spamming campaign and she needed to send personal data to "help protect (her) account."

While reading the message, Casdorph found the email odd and realized it as likely fake because of poor grammar in the content of the message.

She said that they wanted all her present information supposedly to update it but the message is written in such a way that it seems either the writer is a 10-year old or English is not the writer's (first) language.

That raised red flags for Casdorph and therefore, she ended up calling both the company and the Sheriff's Office.

Chinovalleyreview.com reported on 31st December, 2013 quoting Spokesman Mark Molzen of CenturyLink as saying "CenturyLink cautions its customers to be aware of phishing attempts."

CenturyLink said that it does not ever solicit or request personal information from its customers via email as in the above case. The company said that if any customer has any concerns or questions, he should contact customer service of CenturyLink at its' hotline numbers 800.366.8201 (residential customers) or 877.365.0045 (business customers).

The company apologizes to customers for any inconvenience caused to them due to phishing attempt.

Experts comment that disturbingly it is due to phishing email campaigns of the above type that are leading to a surge in phishing over Internet.

Moreover, CenturyLink is not the only telecom company which has been targeted by phishers in recent months as in December 2013 customers of popular mobile phone service provider Vodafone, was also attacked with fake bill-related emails. The emails with subject line "Check your bill online" and asked the customers to view their online bills by clicking on a link contained in the email. However, it was a scam designed to trick customers of Vodafone into giving their account login details to cybercriminals.

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