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BT Warns Customers of Phishing Email Campaign

Home.bt.com reported on 11th September, 2014 stating that a multinational British telecom company BT based in London has warned its patrons to be cautious about 'phishing' emails after receiving many phishing emails from them.

They received an email recently which tells the recipient that he requested termination of his BT account and his request is being processed by the company's Mail Team. It demands 3 days to close the BT account and in case a cancellation of the request is sought the recipient is told to click on a link to update his account information.

The phishing email also tells the recipient that all folders contained on his Mail account which includes Inbox, Sent, Trash, Spam and Draft would be thereby deleted and further access to his BT Account will not be possible.

The email thanks for choosing BT Telecom.

The email also reads to sound authentic as: "This is an automatic email, so please do not reply. To ensure future emails from BT are delivered to your inbox and not treated as spams please add ebilling@bt.com to your address book. This email was sent to you at because you subscribe to BT Services."

BT says that it will investigate any phishing email which looks like coming from BT and it takes Internet security very seriously.

BT announces on its official website that if anyone clicks on the link in the email then he/she will be directed to www.bbc.co.uk instead of www.bt.com.

Experts have outlined many tips to avoid falling for this scam which include: firstly, Avoid clicking on links provided in scam emails like in the above scam. Secondly, do not furnish any information asked in the email like above case.

Moreover, BT.com says to forward any phishing email targeting BT to abuse@bt.com.

Also, scam emails should be deleted from the user's computer immediately.

However, if the user receives more information linked to an alleged phishing scam, he must visit the authentic website of the affected institution or directly contact the institution such as BT.com in the above case because the institution's website may give updated information about the phishing email which the user received.

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