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Bill-Themed Phishing Emails Target Customers of Virgin Media

Softpedia.com published a report on 18th October, 2014 quoting a recent explanation of security experts as "Phishing emails purporting to be from customer service department of Virgin Media related to an alleged bill processing issue are presently targeting innocent customers."

The messages are well designed to increase the rate of success and consist a variety of reasons which could have led to problems regarding processing of payment.

The cybercriminals in their fake notification claim that logging into the My Virgin Media account and filling the fields with updated personal information would clear the issue.

The URL for the fake page is suitably given at the end of the message. However, if you check the address it should reveal the fraud attempt and carry the user off the location of the fraud.

The fake email provides reasons which include latest change of personal information like name or address, insufficient funds, expiration of the credit/debit card, card issuer not authorizing the transaction or cancellation of direct debit agreement.

Most probably, customer of the Virgin Media who receives this message fits one of the scenarios making the scam more successful for the crooks.

The email threatens the recipient that he or she can avoid interruption of service by updating his billing profile failing which may lead to cancellation and termination of service .Experts highlight that a threat is often used in these emails to divert the potential victim and make them unable tosspot the signs of deceit.

The email also tells the recipient that once he or she has logged in then he or she will have to fill up the required fields. It also informs the recipient that once he or she submits all updated address and contact details; his/her account details will automatically be updated within 24 hours.

The email message appeared to have come from a Virgin Media address but actually it was not. Cybercriminals spoofed the email address which means it was not sent from a Virgin Media email address but from some other email account.

If you have already fallen for this trick and submitted your information on the fake or phishing Virgin Media website, then try to change your password of Virgin Media and contact them and your bank.

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