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Thirty-two people arrested from 16 Fake Call Centres in Noida and Gurugram

Twenty-three people have been arrested during raids by the Police on November 27, 2018, and November 28, 2018, for being a part of a cyber fraud. These people were arrested from 8 different fake call centres in Noida. Nine other people have been arrested from Gurugram's eight sham call centres on the night of November 28, 2018. Mostly, the people arrested are between the age group of 20-30 years. Above all, the people arrested hold the BTech or BCom degrees, or hold diplomas in electronics, medical, and so on.



The latest raids - on November 27 & 28, 2018 - were carried out with the help of the information received from law enforcement agencies of America and Canada. The reason for the raids was many cyber frauds were targeting the citizens of America and Canada, which are getting originated from India, specifically from NCRs - Noida and Gurugram.

 

According to the Police, these cyber frauds that are being operated largely from NCR regions (Noida and Gurugram) have earned bad names for these NCR cities. These cyber frauds have spread their wings to the countries like USA, UK, and Canada on one side of globe; and New Zealand and Australia on the other.

 

Noida Police Chief, Ajay Pal Sharma said that "the main complainant in this case is Microsoft, which said it was receiving as many as 10,000 complaints on a monthly basis from individuals based abroad". He further added that, "the raids were conducted as part of an international collaboration with the FBI, Interpol and Royal Canadian Police Force".

 

All these bogus call centres that were raided in Noida and Gurugram were using the similar modus operandi. They were sending pop-up messages on the computer systems of the users all over the globe. Usually the pop-up messages as well as warnings are like, "System detected potentially malicious viruses", "Your personal identity is being used by hackers", "Your computer was locked", "Personal and financial information is not safe", etc. Along with the warnings, the user also generally received a phone number which claims it is from the Microsoft's technical help team; and the user should call them for any kind of technical support. Many of the users scared by the virus threat, call on the number thinking that there system is at risk and end up falling into the trap.

 

The calls go to the sham call centres, where the employees pose as if they are service providers, certified technicians, Microsoft's authorised representatives, etc. Then these fake call centres employees offer technical support, by taking all details of the system from the users, for removing the pop-ups they sent themselves. In return, these scamsters demand from the system users service charge that could be anything between $100 and $3000.

» SPAMfighter News - 14-12-2018

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